上海大学学报(社会科学版)

• 特稿 •    

品牌权益构成维度的层级模型研究

仓平,胡小红   

  1. 上海交通大学管理学院,东华大学管理学院
  • 收稿日期:1900-01-01 修回日期:1900-01-01 出版日期:2009-01-15 发布日期:2009-01-15

  • Received:1900-01-01 Revised:1900-01-01 Online:2009-01-15 Published:2009-01-15

摘要: 品牌权益起始于消费者对某种品牌产品的知晓、联想以及质量认知,然后获得消费产品的效用,从而在意识中形成对某种品牌的忠诚度,最后传递给厂商形成品牌权益,实现厂商的利润。品牌权益的形成需要通过四个环节的相互作用来实现,但这种实现途径在认知上可分成两个阶段,第一个阶段是产品认知阶段,第二个阶段对品牌权益的认知,有效的营销策略必定在品牌权益上具有促进作用,同时符合产品认知过程的要求。

关键词: 品牌权益, 品牌知晓度, 品牌联想度, 质量认知, 品牌忠诚度

Abstract: The brand equity starts from consumers' brand awareness, association and perceived quality to a certain brand. And then, consumers get the utilities of the products, in the course of which, brand loyalty emerges consciously. After that, it is passed to companies to form brand equity, and, accordingly, companies make profits. In the formation of brand equity, four sections interacting on each other are necessary, which, from the perspectives of cognitive psychology, can be divided into two steps. The first is the percept to products and the second the percept to brand equity. Effective marketing strategies must promote brand equity and comply with the requirements of the percept to products.

Key words: brand awareness, brand association, perceived quality, brand loyalty, Key words: brand equity