Chinese Journal of Sociology ›› 2018, Vol. 38 ›› Issue (4): 133-159.

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The Dilemma of Social Service in the Context of Transitional Governance in China: The Case Study of Social Work Service in Z City

HUANG Xiaoxing, XIONG Huiling   

  1. School of Sociology and Anthropology, Sun Yat-sen University
  • Online:2018-07-20 Published:2018-07-20
  • Supported by:

    This research was supported by National Social Science Fund (CN) (15ZDA046) and National Social Science Fund (CN) (15CSH076)

Abstract:

The development of social work has been an important part of social governance in the last ten years. Since its reintroduction in 1986, social work as a new profession has gone through a comprehensive development and today it is institutionalized in the governance system in China. Researches on social services in China are short of in-depth analysis of the service delivery process by social service organizations and the dilemma they encounter. Based on the case study of social service organizations in Z city, this paper introduces the concept of transitional governance and offers a comparison between the Chinese social work service and its Western counterparts through analyzing the dilemma between social service organizations' professional position and their social position in the communities. Social service is seen in the West as a "Third-Party Government" of government-nonprofit partnership in the face of government, market and voluntary failures. Western nonprofit organizations demonstrate great capacity to meet human needs, and the civil society is independent from the state. In China, social services are experimental, locally managed and risk-prevention focused. This, as the paper argues, caused the negative discretion and semi-professionalism in Chinese social services, leading to the tactics of "community activities" and "quota-filling," and dissatisfaction among providers and recipients. Such a quandary should be dealt with in a cooperative governance environment, under which local professional social workers are strengthened and the efficiency of third party social service delivery is enhanced.

Key words: governance context, the dilemma of social work service, semi-professionalization of social work, discretion power