Chinese Journal of Sociology ›› 2024, Vol. 44 ›› Issue (3): 1-26.

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A Study of Piecework Wage System of Food-Delivery Platforms under the Influence of Digital Taylorism

LIANG Meng   

  • Published:2024-05-29
  • Supported by:
    This paper is supported by the general project of the National Social Science Fund “Research on the Employment Mode of the Service Industry under the Influence of Internet Technology”(18BSH105).

Abstract: This article argues that the pay system is the key to understanding the high-speed and risky runnings of Chinese food delivery-riders. The research on piece-rate wage system in industrial production shows that the remuneration system not only affects the behavior of workers from the economic perspective, but also plays an important role in shaping the transformation of workers from pure labor power consciousness to pure labor consciousness, and is an important foundation for the over-commodification of labor. This article summarizes the rules of dispatching, rewarding, and penalising in the piece-rate system of food delivery platforms, and proposes that the food delivery piece-rate system, although formally inheriting the simple cumulative logic of “more pay for more work” of the piece-rate system of industrial production, has essentially become an entrepreneurial game of high inputs, high returns, and high-risks, as well as an essentially accelerated logic of accumulation. Also by presenting the delivery-riders’ entrepreneurial consciousness shaped by the pay system of self-management, transition, freedom, and equality, the study further suggests that the change of the remuneration system of takeaway platforms implies that the digital Taylor system in the platform economy is not a natural continuation of the classical Taylor system of industrial labor, but rather possesses the unique characteristics of both subjective and objective aspects. In terms of objectivity, it is manifested in the transformation of management forms due to digital technologies, including the introduction of algorithms for work process planning, as well as standardized and quantitative measurement of subjective and objective labor outcomes. On the subjective side, this is reflected in the shift in the nature of management logic, whereby all risks in the production, transportation, and consumption processes are shared by the worker, and the level of remuneration is affected by the risks rather than the simply accumulation of labor results. The relationship between labor and pay is no longer a deterministic one based on the traditional principle of “more pay for more work”, but rather an outcome through both effort and risk, that is, more work does not necessarily lead to more pay.

Key words: piece rate wages, food-delivery, more pay for more work, labor commodification